Frequently Asked Questions
- Subscription Services
- Editorial Inquiries
- eNewsletter & Mailing Lists
- Advertising & Partnership Opportunities
- Reprints, Permissions & Bulk Orders
- Ode Ambassador Program
Subscription Services
How do I contact customer service regarding a subscription?
- Call our subscriber service department at 888-633-6242 ext. 907
- Send an email to subscriptions@odemagazine.com
- Or, send a letter to:
Ode Subscriber Services
P.O. Box 16656
North Hollywood, CA 91606
How do I order a back issue?
We offer back issues at a cost of $4.95 plus $2.00 shipping and handling per copy for domestic shipping or $4.00 shipping and handling per copy for international addresses. The back issues that we have available include February 2003 through our current issue with a few exceptions. If you would like to inquire about the availability of a certain issue, please send an email to backissues@odemagazine.com.
To place an order, please send the following information:
- Check or Credit card number and expiration date
- Month/year of the issue(s) you would like
- Quantity you would like
- Mailing address and instructions
Please send your request to:
Ode Magazine
Back Issues
35 Miller Avenue, Suite 330
Mill Valley, CA 94941
How long does it take to get my first issue?
It takes between 4 and 8 weeks to receive your first issue.
How do I renew my subscription online?
Click here to renew your subscription or call our Subscription Services at 888-633-6242 ext. 907.
How do I know when subscription is going to expire?
The expiration date should appear on your mailing label in a form like 0904 (YYMM). To confirm, please call our Subscription Services at 888-633-6242 ext. 907.
How can I stop receiving paper renewals?
Please send a request for "email renewals only" to subscriptions@odemagazine.com, by calling Subscriber Services at 888-633-6242 ext. 907, or by writing to:
Ode Subscriber Services
P.O. Box 16656
North Hollywood, CA 91606
I live outside of the United States, and I can't fit my address in the online form. What do I do?
Please contact Subscriber Services at 888-633-6242 ext. 907 or subscriptions@odemagazine.com.
How do I give Ode as a gift?
Click here to give a gift subscription. Or, you may contact Subscriber Services at 888-633-6242 ext. 907 or subscriptions@odemagazine.com.
How will my friend know I purchased a gift subscription for him/her?
Each gift subscription recipient will receive a postcard informing him/her of the gift subscription. The postcard will arrive before their first issue.
I was supposed to receive a gift with my subscription or renewal, but I didn't. Who do I contact?
Please write to subscriptions@odemagazine.com, call Subscriber Services at 888-633-6242 ext. 907, or send a letter to:
Ode Subscriber Services
P.O. Box 16656
North Hollywood, CA 91606
Is there a digital or online version of Ode?
Yes, there is! Click here to subscribe to our digital edition of Ode through Zinio.
Editorial Inquires
How do I reach the editors?
- If you would like to submit a story idea or article, please view our submission requirements.
- If you would like to send a letter to the editor, please send it via email to editor@odemagazine.com or to the following address:
Editor
Ode Magazine
35 Miller Avenue, Suite 330
Mill Valley, CA 94941
Where do I send books, articles, or PR materials for editorial consideration?
Please send these materials to:
Editor
Ode Magazine
35 Miller Avenue, Suite 330
Mill Valley, CA 94941
eNewsletter & Mailing Lists
How do I sign up for Ode's email newsletters?
Click here to sign up for one or more of our email newsletters.
How do I unsubscribe to your email lists or update my email preferences?
You may unsubscribe from any of Ode's emails by clicking the "Unsubscribe" link located at the bottom of the email. If you would like to update your email preferences, please click the "update your email preferences" link at the bottom of your email. Contact webmaster@odemagazine.com if you have any questions.
How can I be removed from mailing lists and prevent my name and address from being shared with other companies?
Please send a request to be removed from all mailing lists and promotions to subscriptions@odemagazine.com, by calling Subscriber Services at 888-633-6242 ext. 907, or by writing to:
Ode Subscriber Services
P.O. Box 16656
North Hollywood, CA 91606
Advertising & Partnership Opportunities
Who do I contact regarding advertising in Ode?
Please contact our publisher, Lisa Bentley. You can reach her at 415-388-5146 or via email at lisa@odemagazine.com.
Who do I contact to discuss partnership opportunities?
Please contact our VP of Consumer Marketing, June Sargent. You can reach her at 650-340-7966 or via email at june@odemagazine.com.
Who do I contact to discuss event sponsorships?
Please contact our publisher, Lisa Bentley. You can reach her at 415-388-5146 or via email at lisa@odemagazine.com.
Reprints, Permissions & Bulk Orders
How do I get permission to reprint an article?
Please send a request to editor@odemagazine.com or to:
Editor
Ode Magazine
35 Miller Avenue, Suite 330
Mill Valley, CA 94941
How do I request a donation of magazines for my non-profit organization?
Please send an email to ode@odemagazine.com or send a request to:
Ode Magazine
35 Miller Avenue, Suite 330
Mill Valley, CA 94941
How do I find an old article?
We offer many, but not all, of our past articles for viewing on our website archives.
Ode Ambassador Program
What is an Ode Ambassador?
An Ode Ambassador is a media angel if you will. You can continue to help Ode underwrite our quest for good news stories from around the globe by contributing what you can by completing a short donor form here. This will help us continue to bring you the people, passion and possibilities changing the world - one good idea at a time! We truly appreciate any level of contribution. We also promise to plant a tree to honor each Ambassador to help stop global warming. With your help, we'll plant more than 100,000 trees this year.
How can I become an Ode Ambassador?
Click here to become an Ode Ambassador.
